E-commerce Services

E-commerce Framework

Régens uses a service-oriented approach to pricing e-commerce solutions; therefore our customers can use e-commerce frameworks as a flexible, on-demand service.

This saves you from investing in expensive licences and infrastructure, prior to starting your e-commercial web-surface, which allows for reducing the risk of introducing a new commercial channel into your daily operation, i.e. you can increase your turnover without increasing the cost of IT simultaneously.

Integration

We will work with you to make your e-commerce web-site an integral part of your business. In order to avoid manual handling of order information and invoice data, it is advisable  to integrate the e-commerce solution into the company's ERP system.

Based on individual requirements, we must determine the support of invoicing, order management, and the updating of information related to products, prices, available stocks, etc., as well as the level of integration.

The service package offered by Régens includes both the integration services and the maintenance of interfaces.

Functionality

Companies wishing to enter into electronic commerce need only to choose the functionality from more than 50 integrated functionalities of our e-Commerce Framework, to take part in the process of defining the necessary integration with their internal systems and defining their income-, visitor- and transaction-related achievement on a monthly basis. 

Added Value

Optimizing Logistics

Opening a new sales channel for your products or services carries a high risk. Logistics challenges, like delivering to multiple sites simultaneously or organizing transportation when ordered quanitities are lower or when the task requires a more flexible schedule, emerge all the time. These can cause high individual costs, inefficient operation or even act as the obstacles to success.

Our logistics related E-Commerce services include support for planning logistics processes, completing effective and extensive cost analysis, help for finding the perfect partners by planning and conducting tenders or selecting the most adequate parcel logistic service provider, for instance. We also provide support for contracting and monitoring your logistics systems.

Back office services

To support E-commerce operations, we offer a trusted and secure financial background based on safe SSL encryption with several payment methods (Credit card processing, PayPal, E-check, etc.). In addition, we provide support for back office activities related to invoicing and accounting. This includes a financial application service, which ensures that all the financial obligations can be fulfilled based on the local regulations. (e.g. Invoice format, balance sheet format, etc.).

Help-desk

Availability for solving problems and in case of malfunctions in the system or reacting to new requirements is one of the most important added value services attached to the Régens e-commerce package.

If necessary, we are available 24/7, and we can solve your problems on a very flexible time schedule. Based on our SLA contract, our hosting service rate is 99,5%, which means that the infrastructure is seamlessly available 363 days a year.

Marketing

On-line marketing helps to increase the number of visitors at the web-site and to inform customers on campaigns, new products and conditions. Using web tools allows for increasing hits on the site, which again effects sales positively.

We offer optimising packages to businesses on how to increase the number of visits and sales by investing a limited amount of money on marketing and sales resources.

Innovative Pricing Entering into the e-commerce area requires a new sales strategy, effort and investment. This can be a new business opportunity for you, but it carries a risk.

To manage this risk, we created an innovative offer.

Our flexible pricing model fits to our service oriented approach.

In this case the use of our framework doesn't require an upfront investment, but a monthly fee for using the infrastructure, the software, and services.

We offer a new solution for paying IT and other added value services based on a contracted percentage of turnover realized via the e-commerce solutions. In order to reduce investment and reduce risk, we charge for the services only if the business is successful.