Online trading has successfully made the transition from novelty to accepted and, in some cases, preferred method of retail and distribution. With an estimated $1 billion online forecasted turnover over the next three years, e-commerce is changing the way of doing business.
Whether you would like to
open a new commercial channel,
expand your business internationally,
access more customers with your products and services, or
be ready to take orders online,
you have to build an infrastructure, software, organization, logistics, etc. and this is where we can help solve the problem, thus reducing your risk!
Régens uses a service-oriented approach to pricing e-commerce solutions. Therefore our customers can use e-commerce frameworks as a flexible, on-demand service.
This saves you from investing in expensive licenses and infrastructure, prior to starting your e-commercial web-surface, which allows you to reduce the risk of introducing a new commercial channel into your daily operation, i.e. you can increase your turnover without increasing the cost of IT simultaneously.
We will work with you to make your e-commerce website an integral part of your business. In order to avoid manual handling of order information and invoice data, it is advisable to integrate the e-commerce solution into the company's ERP system.
Based on individual requirements, we must determine the support for invoicing, order management, and the updating of information related to products, prices, available stocks, etc., as well as the level of integration.
The service package offered by Régens includes both the integration services and the maintenance of interfaces.
Companies wishing to enter into electronic commerce need only to choose the functionality from more than 50 integrated functionalities of our e-commerce framework, to take part in the process of defining the necessary integration with their internal systems, and defining their income-, visitor- and transaction-related achievement on a monthly basis.
Opening a new sales channel for your products or services carries a high risk. Logistics challenges, like delivering to multiple sites simultaneously or organizing transportation when ordered quantities are lower or when the task requires a more flexible schedule, emerge all the time. These can cause high individual costs, inefficient operation or even act as the obstacles to success.
Our logistics related e-commerce services include support for planning logistics processes, completing effective and extensive cost analysis, help finding the perfect partners by planning and conducting tenders or selecting the most adequate parcel logistic service provider, for instance. We also provide support for contracting and monitoring your logistics systems.
Back office services
To support e-commerce operations, we offer a trusted and secure financial background based on safe SSL encryption with several payment methods (Credit card processing, PayPal, E-check, etc.). In addition, we provide support for back office activities related to invoicing and accounting. This includes a financial application service, which ensures that all the financial obligations can be fulfilled based on the local regulations (e.g. Invoice format, balance sheet format, etc.).
Help Desk
Availability for solving problems and in case of malfunctions in the system or reacting to new requirements is one of the most important value added services attached to the Régens e-commerce package.
If necessary, we are available 24/7, and we can solve your problems on a very flexible time schedule. Based on our SLA contract, our hosting service rate is 99,5%, which means that the infrastructure is seamlessly available 363 days a year.
Marketing
Online marketing helps increase the number ofvisitors of a web-site and inform customers of campaigns, new products and conditions. Using web tools allows for increasing hits on a site, which again effects sales positively.
We offer optimising packages to businesses on how to increase the number of visits and sales by investing a limited amount of money on marketing and sales resources.
Innovative Pricing
Entering into the e-commerce area requires a new sales strategy, effort, and investment. This can be a new business opportunity for you, but it carries a risk.
To manage this risk, we have created an innovative offer.
Our flexible pricing model fits our service oriented approach.
In this case the use of our framework doesn't require an upfront investment, but a monthly fee for using the infrastructure, software, and services.
We offer a new solution for paying IT and other value added services based on a contracted percentage of turnover realized via the e-commerce solutions. In order to reduce investment and risk, we charge for the services only if the business is successful.